WVFRM Pty Ltd and its affiliated entities (referred to collectively as "we", "our", or "us"), we are committed to respecting the privacy of every individual who visits or engages with our websites and/or the websites of our clients ("Sites"), uses our applications and/or the applications we develop for our clients ("Applications"), or otherwise makes use of the services we provide ("Services").
This Privacy Policy has been formulated in compliance with the Privacy Act 1988 (Cth) ("Privacy Act"). The term “personal information” as used within this Privacy Policy is as defined under the Privacy Act.
This policy outlines our practices regarding the collection, storage, and use of your personal information. By providing your personal information to us, you agree to the terms outlined in this Privacy Policy. We encourage you to take the time to read and understand it.
How We Collect Personal Information
- We may gather your personal information through the following methods:
- When you log on to or access a Site or Application
- When you use our Services
- During interactions or communications with us
- If you attend any of our events: When we assist our clients in developing, maintaining, or enhancing their own products, applications, or software
- When you voluntarily provide personal information to us.
Types of Personal Information We Collect
The types of personal information we collect will vary depending on your interaction with us and may include: your name; email address; physical address; password; gender; birthdate; phone number; and IP address.
Reasons for Collecting Personal Information
- The personal information you provide is collected for the following purposes:
- To deliver, enhance, and improve our Sites, Applications, and Services
- To manage relationships with our clients and suppliers
- To promote and market our Services
- To handle enquiries
- To conduct surveys, research, and analyse user insights and interactions with our Sites and Applications
- To recruit personnel
- To send marketing communications
- To comply with any applicable laws, court orders, or regulatory requirements and for any other purposes as required or permitted by law.
Sharing Personal Information with Third Parties
We may share your personal information with the following types of third parties:
Web hosting, optimisation, and management companies that assist us in the hosting, operation, optimisation, and maintenance of our Sites
Third-party cloud storage providers that securely store our data
Clients, when we process your personal information as part of the Services we provide to them, allowing us to advise them on key analytics related to their websites and apps
Service providers that assist us with our Sites, Applications, and Services, including user insight analytics providers and customer relationship management providers
Professional advisers and regulatory bodies to fulfil our legal obligations and enforce legal rights.
Your Consent
By using our Sites, Applications, or Services, or by providing your personal information to us in any other context, you consent to the collection, storage, use, and disclosure of your personal information in accordance with this Privacy Policy and as otherwise permitted by applicable privacy laws.
Our Use of Cookies and Similar Technologies
We may use cookies, web beacons, pixels, log files, and other technologies to collect personal information. This information may include:
- An IP address to monitor traffic and volume on the Sites
- A session ID to track usage statistics on the Sites or
- Information about your personal or professional interests, demographics, participation habits, and experiences with our projects and interactive features.
We may use this data to assess the effectiveness of our content and understand how visitors use the Sites, Applications, and Services.
You may configure your computer to disable “cookies” or refuse to accept them; however, this may affect the functionality of the Sites or Applications.
Some cookies are deleted when you close your browser. For more information on cookies, please visit Your Online Choices.
Links to Third-Party Websites
Our Sites may contain links to third-party websites and services. Once you use a link to navigate from our Sites to another website or request a service from a third party, this Privacy Policy no longer applies.
Your browsing and interactions on any other websites or your dealings with any other third-party service providers are subject to the terms and policies of those websites or providers.
Protecting and Securing Your Personal Information
We take reasonable steps to ensure that the personal information we collect and use is kept in a secure environment. We have implemented technical, administrative, and physical security measures designed to protect personal information from unauthorised access, disclosure, use, and modification.
If you believe your personal information has been used or disclosed without authorisation, please contact us as detailed below. When we no longer need your personal information, unless required to retain it by law or court order, we will take reasonable steps to securely de-identify or destroy it, subject to our obligations to retain data for legal, financial, and audit purposes.
Accessing and Managing Your Personal Information
We strive to ensure that the personal information we hold about you is accurate, up-to-date, and relevant. You can request access to, corrections of, or deletion of your personal information held by us, or you can object to how we use your personal information.
Please contact us as detailed below, and we will respond to your request as promptly as possible.
Changes to this Privacy Policy
We may revise this Privacy Policy from time to time. We encourage you to review this policy periodically to stay informed about how we handle your personal information. Your continued use of our Sites, Applications, and Services after any changes are made will signify your acceptance of those changes.
Contacting Us
If you have any questions regarding this Privacy Policy or wish to exercise your rights as outlined in this policy, please contact us by emailing hello@wvfrm.co
